Problem running Ion Studio on Windows 7 64 bit

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George
Posts: 12
Joined: Fri Jul 01, 2016 6:05 pm
Problem running Ion Studio on Windows 7 64 bit

Post by George »

Hi,

I downloaded and started to install Ion Studio then it downloaded and installed Visual C++ 2013 libraries, and finished installing Ion Studio and there were no funny error messages along the way.
I clicked on the Ion Studio shortcut on my Desktop and got "Lunching Application" window after which nothing else showed up on my screen. As far as I can see dfsvc.exe (ClickOnce) application was running in my processes after I tried to start Ion Studio.
I tried restarting the computer and event reinstalling the Ion Studio software with exactly the same results.

What can I do to fix this problem?

Thanks
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Basicmicro Support
Posts: 1594
Joined: Thu Feb 26, 2015 9:45 pm
Re: Problem running Ion Studio on Windows 7 64 bit

Post by Basicmicro Support »

I've never heard of this problem before. Dfsvc.exe is a Microsoft application that runs Click Once applications. Ion Studio is a Click Once application so it sounds like it is having a problem before it even starts Ion Studio.

1. Make sure you have ALL Win 7 updates installed.
2. Uninstall/Re-install .Net 4 Framework. Something in the framework may be corrupt.

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