CANOpen Issue with MCP230A

General discussion of the MCP motion controller product line
diamesa
Posts: 1
Joined: Mon Dec 10, 2018 11:57 am

CANOpen Issue with MCP230A

Postby diamesa » Mon Dec 10, 2018 12:01 pm

Hello, I haven't been able to control my MCP230A using CANOpen.

basically, the Object 6041h which is the status word reads always as zero. This means that the drive is performing the initialization phase and this should be a transient condition.

Can you provide some information about the CANOpen implementation or some sort of troubleshooting about what could be causing this?

P.S.
I've sent emails to support@basicmicro (twice) but there hasn't been any reply whatsoever. :?

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Basicmicro Support
Posts: 1057
Joined: Thu Feb 26, 2015 9:45 pm

Re: CANOpen Issue with MCP230A

Postby Basicmicro Support » Wed Dec 12, 2018 10:02 am

I will look into it. Please resend your email to support@basicmicro.com. I answer all emails daily and have not had any emails about this problem. Double check that it is going to support@basicmicro.com. Also, if you have a second email account please send a copy through that account as well so we can see if either comes in. We receive dozens of emails daily so it is unlikely to be a configuration problem on our end.


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