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CANOpen Issue with MCP230A

Posted: Mon Dec 10, 2018 12:01 pm
by diamesa
Hello, I haven't been able to control my MCP230A using CANOpen.

basically, the Object 6041h which is the status word reads always as zero. This means that the drive is performing the initialization phase and this should be a transient condition.

Can you provide some information about the CANOpen implementation or some sort of troubleshooting about what could be causing this?

P.S.
I've sent emails to support@basicmicro (twice) but there hasn't been any reply whatsoever. :?

Re: CANOpen Issue with MCP230A

Posted: Wed Dec 12, 2018 10:02 am
by Basicmicro Support
I will look into it. Please resend your email to support@basicmicro.com. I answer all emails daily and have not had any emails about this problem. Double check that it is going to support@basicmicro.com. Also, if you have a second email account please send a copy through that account as well so we can see if either comes in. We receive dozens of emails daily so it is unlikely to be a configuration problem on our end.