BasicMicro

Go to the main website. Use the address on the Contact Us page. Include your return address and contact information on a note inside the package.

Yes, the old suggested modifications to get the python working with Python 3 had issues and were unsupported. We havent officially released the final Python 3 library but you can always ask for it from support@basicmicro.com

You can send it in. We will try to repair it. Include your return address and contact information in a note inside the package.

1. Check your firmware version. Make sure you are up to date. 2. You should add code to check the return value from the Duty commands. This should indicate if the command failed or not and you should retry atleast once in that case. 3. I would not recommend using 9600 bps. Change to 57600 or higher....

Set the high bit of the pwm mode(SETPWMMODE). Make sure you dont change the PWM mode though. 0x01 is the default setting so you should set the pwm mode to 0x81 to enable bridged mode and keep the default sign magnitude PWM modulation setting.

Under the Device menu click Write Settings. The File menu is for saving your settings to a file on your computer so you can load them again for another controller or as a back up(which is why it is in the File menu). Write Settings in the device menu tells the Roboclaw to write its settings from Ram...

You can use a voltage clamp as is recommended for Power Supply powered Roboclaws. However the power resistor will need to be big enough and heatsink well enough to disipate all the energy you are pulling out of the rotating close line. That could be a considerable amount. You would set the max volta...

First, update your software to Basicmicro Motion Studio. Ion Studio is no longer supported. We changed names in december when the company was consolidated under the parent name, Basicmicro. Once you have done that, restore defaults on the controller. Set everything up as you want it then go to Devic...

In general, you should keep the port open but when you do that you need to keep a reference to the handle. You should only have one handle to the port at a time. If you can't do that(keep a reference to the handle) then you will have to close and then open the port each time you talk to the Roboclaw...

You have to be in bridged mode. You dont have to actually have bridged the two motor channels but in bridged mode you can only control one motor. It is a check box option in Motion Studio. Once in bridged mode you set S4 and S5 as limit switched. One for home/rev and one for forward. The Roboclaw au...