BasicMicro

Thanks as always for your prompt response ! And thanks for your efforts. Checked the things you mentioned: I have x64 Win10 running on Intel i3-2130 CPU uSoft VC 2013 (and newer versions) of redistributables running This time I removed Motion Studio, used Chrome (have been using EDGE/IE11 )to downlo...

Thanks for your prompt reply. Nothing obviously wrong with my network connection. It works fine for other things I've been using it for. Not sure what you mean by "make sure studio is completely removed'? I used Win10 REMOVE PROGRAMS to remove it, and it removed the program successfully. Do I n...

Things were working for me too. Removed STUDIO. Downloaded and re-installed current version. Install failed, with "Contact Vendor" error. Tried to include the "Details" from the error msg here, to no avail. Would be happy to help with the install troubleshooting if I can. I have ...