RoboClaw 2x15A Trouble Connecting to IonMotion Studio

General discussion of using Roboclaw motor controllers
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advaiths
Posts: 4
Joined: Fri Mar 19, 2021 9:04 pm
RoboClaw 2x15A Trouble Connecting to IonMotion Studio

Post by advaiths »

Hello,

I'm using a RoboClaw 2x15A V5E and having some trouble sending motor commands to the controller, and connecting to IonMotion Studio over USB.

Setup:
-Powered externally using battery
-Logic battery is also powered by the same battery
-Used several different USB Cables and different USB ports on the computer
-Not in Bootloader Mode

Problems
-Device doesnt show up when it is not in bootloader mode
-When device is placed in bootloader mode, it shows up in IonMotion Studio. When I try to update the firmware, it loops infintely.
-When using the Python API (over USB Serial)/Arduino Library (using S1, S2 on Roboclaw), I'm able to read encoder values from the motors, but the motors don't respond when I send motor command values.
-Have checked the lines to the motors using oscilloscope, no signals sent from the controller to the motors.
User avatar
Basicmicro Support
Posts: 1594
Joined: Thu Feb 26, 2015 9:45 pm
Re: RoboClaw 2x15A Trouble Connecting to IonMotion Studio

Post by Basicmicro Support »

Make sure you are using Basicmicro Motion Studio. Ion Studio and Ion Motion software is no longer supported.
advaiths
Posts: 4
Joined: Fri Mar 19, 2021 9:04 pm
Re: RoboClaw 2x15A Trouble Connecting to IonMotion Studio

Post by advaiths »

This problem was fixed by being in the proper voltage cutoff mode. We were powering using an 11V Lipo, but the voltage cutoff was 21V. I could connect to the software now.

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