basic micro freezes during tune

General discussion of using Roboclaw motor controllers
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Basicmicro Support
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Joined: Thu Feb 26, 2015 9:45 pm
Re: basic micro freezes during tune

Post by Basicmicro Support »

During autotuning we do understand the program can freeze. This is usually caused by the PCs USB port crashing. This can happen due to noise from the tuning. You can mitigate this by using a USB cable with a ferrite choke or use a USB isolation adapter. Even with those it can happen sometimes. It depends a lot on the motor.

Unfortunately, there is no software fix for this problem(it is a hardware problem). Microsoft does not handle USB errors properly. It just shuts down the port and even with years of searching we have not found anyway to reset the USB port without reconnecting the USB device.

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