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can't connect PC by USB

Posted: Tue Dec 31, 2019 2:43 pm
by Lumono
installed USBRoboclawVirtualComport on my PC, download BasicMicro Motion Studio, when open it, there is not device can be selected. Checked device manager in Windows, there is not port number is shown.
I used IONStudio before to config RoboClaw.
Why I can't use it again, can't detect its port number.

Re: can't connect PC by USB

Posted: Thu Jan 02, 2020 10:09 am
by Basicmicro Support
Please confirm how you have the Roboclaw powered. Roboclaw must be powered from main power or logic power to be detected by USB. USB alone will not power the controller.