Motion Studio Don't See the Device

General discussion of using Roboclaw motor controllers
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Joined: Wed Apr 15, 2020 12:41 am

Motion Studio Don't See the Device

Post by Hasan » Wed Apr 15, 2020 12:46 am

I am using RoboClaw 2x15a V4. I got it connected to power source and with usb to computer. I downloaded the driver and the computer sees it as ''communication device class asf exapmle(COM4)'' but motion studio dont see the device. How can I solve this problem?
Thank you.

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Basicmicro Support
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Re: Motion Studio Don't See the Device

Post by Basicmicro Support » Wed Apr 15, 2020 7:39 am

The firmware is too old to be seen by Motion Studio. You need to force it into bootloader mode, disconnect power, hold the Mode button pressed, reconnect power. The three LEDs should start to cycle when you release the Mode button.

Then open Motion Studio and you should see a device. Click the Firmware Update button. After that completes it should show up as a Roboclaw 2x15A properly in the device list.

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