RoboClaw 2x5A isn't recognized by Ionmotion

[Basicmicro Support]

It probably indicates you just have really old firmware on the 2x5A. You will probably need to manually put the board in bootloader mode(Hold the mode button when power it on and the 3 LEDs will start to cycle). Then you should be able to update the firmware on the board using IonMotion(Open Ion Motion and a new device should show int he device list. Click the Update Firmware button. Once it is updated the board will reset and should show up as a normal 2x5A in the list and you will be able to connect to it.