can't connect PC by USB

General discussion of using Roboclaw motor controllers
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Lumono
Posts: 6
Joined: Sun Dec 15, 2019 2:27 am

can't connect PC by USB

Post by Lumono » Tue Dec 31, 2019 2:43 pm

installed USBRoboclawVirtualComport on my PC, download BasicMicro Motion Studio, when open it, there is not device can be selected. Checked device manager in Windows, there is not port number is shown.
I used IONStudio before to config RoboClaw.
Why I can't use it again, can't detect its port number.

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Basicmicro Support
Posts: 1404
Joined: Thu Feb 26, 2015 9:45 pm

Re: can't connect PC by USB

Post by Basicmicro Support » Thu Jan 02, 2020 10:09 am

Please confirm how you have the Roboclaw powered. Roboclaw must be powered from main power or logic power to be detected by USB. USB alone will not power the controller.

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